In an effort to cut our carbon footprint we now no longer supply returns labels and paperwork with our orders. Here you can find all the information needed to download, print and complete our returns paperwork. Hike Bike & Ride Ltd. must first be notified of any returns (both full and partial) so your item can be safely reprocessed into the warehouse.

Please click to find our A4 Returns Form here

Additional information to consider:
  1. Please complete and process the returns form within the correct timescale / period for your order.
  2. Returns will only be accepted if they are provided in new / unused condition (unless otherwise agreed)
  3. Please obtain and keep your proof of postage for claims in the unlikely event that the item is lost.